Terms of Service

Terms of Service – Velouris

Welcome to Velouris. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using velouris.in, you confirm that you accept these terms and agree to comply with them. If you do not agree, please do not use our website.

2. Ordering & Payment

  • All orders are subject to availability and confirmation of the order price.

  • Payment must be completed at the time of order. We accept all major payment methods, including COD, credit/debit cards, and UPI.

  • Velouris reserves the right to refuse any order for reasons including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.

3. Shipping & Delivery

  • Orders are processed within 1–2 business days.

  • Delivery times may vary depending on location, typically 5–10 business days for domestic shipping.

  • Shipping charges, if applicable, will be displayed during checkout.

4. Returns & Refunds

  • Velouris accepts returns for damaged or defective products within 7 days of delivery.

  • Refunds will be processed after the returned item is received and inspected.

  • Products damaged due to misuse or wear and tear are not eligible for a refund.

5. User Responsibilities

By using Velouris, you agree to:

  • Provide accurate and complete information when placing orders.

  • Use the website for lawful purposes only.

  • Not engage in fraudulent or abusive behavior.

6. Intellectual Property

All content on velouris.in, including text, images, logos, and designs, is the property of Velouris or its licensors. Unauthorized use of our content is prohibited.

7. Limitation of Liability

Velouris is not liable for indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claim shall not exceed the amount paid for the product in question.

8. Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Information

If you have any questions about these Terms, please contact us:
Email: support@velouris.in
Phone: +91-9802348387